1. How am I assured of quality at PRIME JUTE BAGS?
We believe in putting quality and the customers comfort before anything we do. We shall be pleased to comfort you with any quality assurance check that you desire.
2. Which details are required for a precise quotation?
- Size of the bag
- Colour of the bag
- Handle type & length
- Material
- Printing details with artwork file
- Quantity
- Full address with postal code
- Shipping option(by sea, by air or by courier)
Please send us an E-mail at [email protected] with above details properly, we will send you a quotation within 12-24 hours.
3. Can I develop my own designed bag?
Yes. If you can’t find your exact required bag in our website then please send us an E-mail with complete description of your bag & budget. We will design a bag for you with the help of your details.
4. Can you send me some samples?
Yes. This is our fundamental job to provide you samples. Samples are available at free but courier charges have to pay by buyer. Generally we take 7 to 10 days to prepare the samples.
5. What is your minimum quantity (MOQ)?
Our minimum quantity is 500 pieces to 5000 pieces (depends on bag style & material)
6. Can you give me a cheaper bag?
Yes. We can give you a cheaper bag which starts from only $0.40!!!
7. How can I be assured of quality?
We think promise has no value if we cannot keep it. So before shipping you can inspect your goods at your own cost to be assured of quality.
8. What is the packing method of the bags?
Generally we pack our bags in a 7-ply corrugated carton box with a poly bag inside. If you want to pack each product in a single poly bag, you have to inform us before placing the order. Specific carton size is also available.
9. What is jute?
Jute is a plant based fibre. Jute Fabrics is 100% Environment friendly since it requires minimum chemical treatment before weaving into textile whereas cotton requires a much chemical treatment.
10. Is jute 100% Biodegradable?
Yes. Jute is 100% Biodegradable and totally Eco friendly.
11. What is juco?
Juco is a natural fabrics which is blend of jute(75%) & cotton(25%).
12. Can my logo be printed on the jute bags or cotton bags?
Yes. We can print your logo or message on any position of our jute bags or the cotton bags.
13. How can I send my artwork?
You should submit your artwork in the following file formats- PSD, CDR, JPEG or PDF
14. How will you send me my consignment?
We will send you the consignment based on your choice of shipping mode. There are three options available for you.
- By Sea
This is very cost effective method to ship the products. This method is not suitable for small quantity like 300/500 pieces. In this method the shipping time is approximately 4 to 6 weeks (depends on location). For FCL shipment, you can save both time & money.
2. By Air
This is a expensive option of shipping but if you have urgency, it is the best way. In this method transportation time is approximately 5 to 6 days.
3. By Courier
This is highly expensive method of shipping & better for smaller quantities because you don’t have to maintain customs process in your country. In this method (DDU), you can get your goods to your door with 5 to 6 business days.
15. What are your delivery terms?
Our delivery terms are Ex. Factory Kolkata, FOB Kolkata, C & F & CIF.
16. What is the meaning of FOB Kolkata ?
FOB Kolkata price includes Bags cost, packaging, carriage up to Kolkata port & customs clearance in India, i.e except Freight only.
17. How much variation can I expect in a bag?
Sizes may vary up to 1 cm.
18. What are the handles available with you?
We use cane handle, bamboo handle, self handle, cotton tape handle, cotton webbed handle, cotton rope handle, leather handle. For more details please visit our handles page.
19. Can I get any colours for my bags?
Yes. You can get any colour shade for your bags. For customized colour shade, you have to order minimum 1000 to 2000 bags (depends on fabrics consumption).
20. Can I expect exact colour shade?
No. Since all are natural fibres so colour fastness is not guaranteed and colour shades may vary lot to lot.
21. Can I pay the billing amount by Credit Card or Debit Card?
No. You can pay by T/T through our Swift code only.
22. Do you use polythene to laminate the fabrics?
No. We use PP to laminate our fabrics for water resistance & durability.
23. Do you use Azo free colours?
Yes. We use Azo free colours for both dyeing and printing. Normally we use Azo free colours for printing. Azo free dyeing is available on request.